Home      Printer-friendly format   Search
SchedulesSchedulesEventsOn boardRoute GuideSpecialsScheduleswww.amtrak.com
The On-Board Crew
Meet the team dedicated to your comfort
Conductor

   Like the captain of a ship, the Conductor is in charge of the safe operation of the train. The Conductor and the Assistant Conductor collect all tickets, sell tickets and accommodation upgrades on board, and ensure that passengers board and detrain safely.
Sleeping Car Attendant    Offers personalized service such as turning down your bed, bringing your daily paper and individual toiletries, and making up your room in the morning. If you would like a wake-up call, require any special assistance, or would simply to like to know more about the train, this is the person to ask.
Coach Attendants    Ensure that all passengers in their respective cars receive the help, information, and services they're entitled to.
In the Dining Car    The Lead Service Attendant is the Amtrak maitre d' and works with the Service Attendants to assure prompt, friendly service. Amtrak Chefs are trained at the renowned Culinary Institute of America.
Lounge Car Attendant    Offers a variety of snacks, sandwiches and beverages for your enjoyment throughout the day.
Engineers    The Engineer and Assistant Engineer are stationed in the locomotive and are responsible for the safe operation of the train.